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I saw a self-checkout lane replace two cashiers at my grocery store in Springfield

It was a Tuesday afternoon, and they just took out the regular lanes to put in four more of those kiosks. The manager told me they 'couldn't find people' for the jobs, but the real reason was the new system cost less. It made me think, what happens to the people who used to do that work? Has your town seen something like this too?
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3 Comments
paige_owens5
Honestly, it feels like every store is doing this now. While it's a change, those jobs were often part-time with rough hours. Maybe the bigger issue is what kind of new jobs we're creating to replace them.
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roberts.leo
roberts.leo3d agoTop Commenter
Yeah, it's wild how fast that became normal. I got stuck behind a guy arguing with a self-checkout machine for ten minutes last week, which felt like its own new kind of service job. Makes you wonder if the replacement is just us all doing the work for free while some engineer fixes a robot.
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kim.nina
kim.nina2d ago
Ever catch yourself trying to reason with a printer? I've spent whole afternoons at work basically begging a machine to just do the one thing it's built for. Maybe we're all just unpaid tech support now.
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