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Hot take: my friend's loan denial from an automated system felt like a gut punch
We were at a cafe in Denver last Tuesday when he showed me the email, a generic rejection from a bank's algorithm citing 'insufficient credit history' even though he's been paying rent on time for 3 years through a service that reports to credit bureaus. I mean, the system clearly missed a whole chunk of his financial behavior because it was looking at traditional data points. Has anyone else seen these automated decisions fail to see the full picture of someone's situation?
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gavin3652mo ago
Ugh, that's so frustrating to hear. It reminds me of when my apartment application got flagged by a screening service because they mixed up my info with someone who had a similar name and a bad record. Took weeks of calls to straighten out, and the leasing office just kept saying their hands were tied by the software. These systems create such a mess for real people.
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king.val2mo ago
It's like these automated systems are everywhere now. My credit card company flagged a normal purchase last month because their fraud algorithm got confused, and it took three days to unlock the account. The real kicker is how nobody you call can actually fix it, they just read from the same script.
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