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My cousin's loan got denied by a bank algorithm and it felt completely wrong
He's a great mechanic in Tampa with steady work, but the system flagged him for a small car loan because his credit file is 'thin' from using cash. I saw the letter and it just used generic risk scores, not his actual income or local reputation. Has anyone else seen a good person get a hard NO from a machine that clearly didn't have the full picture?
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emeryc213mo ago
The system has to protect the bank, not judge character.
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christopherw342mo ago
What good is a system that protects the bank but treats every customer like a criminal? If it can't tell the difference between a real scam and a photo of a cat, it's just broken. That kind of failure makes people lose trust and find other banks. A system that only protects itself ends up protecting nothing at all.
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anna4911mo ago
Honestly, is this really that big of a deal? Systems flag stuff wrong all the time. It's annoying, sure, but it's not like the bank is out to get your grandma. They're trying to stop actual fraud, and sometimes the rules are too strict. You call the bank, they fix it, and life goes on. Getting this worked up over a false alarm just seems like extra stress for nothing.
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