Serious question, why do people think chatbots are coming for fast food jobs when the fry machine at my location in Reno still needs a human to shake the basket | Automation Anxiety - Free To Speak
Serious question, why do people think chatbots are coming for fast food jobs when the fry machine at my location in Reno still needs a human to shake the basket
I work the closing shift at a burger place in Reno and management rolled out one of those AI order taking kiosks about 6 months ago. Everyone online said the whole crew was done for. Instead the kiosk messed up 40 percent of orders the first month so they had to put a person next to it just to fix the tickets. The fry station, the grill, none of it got touched. The robot can take an order but it cant tell when the oil is too cold or when a patty is about to burn. I know because I still do all that myself every shift. So what jobs are actually getting replaced first, because it sure isnt the line cook at my spot.
Read a piece a while back about how automated systems usually take over the boring desk stuff first, like data entry and basic phone support, not the hands-on kitchen work. The kiosk at your spot kind of proves that point since it still needs a person babysitting it to fix tickets. Cooking takes real timing and feel, and no machine has figured out the whole "is this patty about to burn" thing yet. The tasks that go first tend to be ones with clear rules and no surprises, like sorting forms or reading back a script. Fast food seems way messier than that, so what kind of job around you has actually lost hours to a machine so far?