Stood at a deli counter for 10 minutes last week while the self-order kiosk kept crashing before a human finally just took my order on a napkin

I was at a busy Publix in Orlando around noon watching three other people give up on that stupid screen and walk out, so I just flagged down the guy slicing ham and he had my sandwich ready in two minutes flat, makes me wonder how many jobs we're losing to tech that barely works half the time.

3 comments

3 Comments

logan65813d agoMost Upvoted

bro this is literally everywhere now. went to target last week to grab one thing and the self checkout screen was frozen, worker came over rebooted it and it still bugged out. ended up just walking to the one register with a human and was out in 3 minutes. feels like companies are so obsessed with cutting staff they forgot tech has to actually work first lol

ryanm6013d ago

Respectfully @logan658, I've actually had zero issues at my local Walmart self checkout. Works fine.

emeryj6613d ago

Honestly, "obsessed with cutting staff" is the perfect way to put it. But here's what I'm wondering: do you think these companies actually test these systems before rolling them out nationwide, or do they just push it out and hope for the best while blaming the customers when it breaks? I mean, it feels like they put all the pressure on us to figure out their buggy machines just so they can save a couple bucks an hour. Tbh, I'm surprised more people don't just walk out when the screens freeze up on them.