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Our lead response time went from 48 hours to 3 hours after switching to a new CRM

We used to lose deals because we were too slow, but automating our intake process with Pipedrive fixed it. Do you think speed or quality of the first contact matters more for B2B sales?
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3 Comments
the_terry
the_terry1mo ago
What's the point of a fast reply, @juliarodriguez, if it's just a bad one?
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juliarodriguez
Isn't speed just part of quality?
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jana881
jana8811mo ago
Oh man, tell that to my last rushed project! Speed without care just makes a mess.
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