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Showerthought: I hired a 'growth hacking' agency for my small business and it backfired hard.

We signed a 3 month contract with a firm that promised to get us 50 qualified leads. They just blasted our service to thousands of random businesses using automated messages. We got flagged as spam by two major platforms, our domain reputation tanked, and we actually lost three existing clients who were annoyed by the noise. It took us six weeks to clean up the mess. Has anyone else recovered from a bad agency experience and found a better way to get real B2B leads?
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claire_grant34
My friend's cafe had the EXACT same thing happen with a social media "expert". They just bought fake followers and ran terrible ads that made the place look desperate. It took them months to rebuild trust with their local customers by just posting real photos and talking to people. Honestly sometimes the slow, real way is the only one that actually works.
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karenb97
karenb971mo ago
Oh man, that is such a rough story and it's sadly way too common. After a similar mess, we just went back to basics and started actually talking to people. We joined one good industry group online and just helped answer questions for a few months without selling anything. It took time, but the leads that came from that were real and actually wanted to talk. What @ivanbell said is key, you have to see who they've really worked with, not just the big names on their website. For us, finding someone who showed us actual case studies from businesses our size made all the difference.
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ivanbell
ivanbell1mo ago
Check their client list for actual small businesses first.
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