A customer's comment about my neckline cleanup made me switch up my routine

This guy came in for a trim last month and after I was done, he just said 'the back feels a bit rough, like you rushed the neck shave.' I realized I was just doing a quick pass with the trimmer and calling it good. Now I take an extra minute, use a hot towel first, and go over it with a single blade razor. The difference in how smooth it feels is huge. Anyone else have a small step they added that made a big difference in finish?

3 comments

3 Comments

ivan_murphy801mo ago

Man, that pre-shave oil tip from @the_susan is brilliant. It's exactly like what @morgan_king36 said about polish on cabinets, it's that one secret layer that makes everything else work better. You could even warm the oil up in your hands first, I bet that would make it sink into the skin even more for an insane smooth finish. That little bit of extra care is what turns a regular job into something people talk about.

the_susan1mo ago

Honestly, that extra minute is everything. It's the difference between a good cut and a great one that people remember. I started using pre-shave oil before my straight razor work on necklines, just a tiny drop. It completely changed the glide and got rid of that tugging feeling. Clients notice the smoothness right away. That small change made my finishes way more consistent.

morgan_king361mo ago

Oh wow, that's a great tip. It reminds me of how a little furniture polish makes old cabinets look brand new with almost no effort.