Back in 2010 I thought those online booking apps were just a fad for fancy salons.

But after seeing a shop in Charlotte fill 30% more chairs using one, I had to admit it was a game changer for managing walk-ins and no-shows, so what's the best system you've used that actually saves time?

3 comments

3 Comments

mianelson25d ago

Totally, that reminder text is a lifesaver.

jakewhite25d ago

Just a fad for fancy salons" is what I told myself too, while I was still using a paper book and getting ghosted twice a day. The best system is the one you actually USE, because any app that cuts down on phone tag is a lifesaver. I switched to a simple one that sends automatic reminders, and my no-shows dropped like a rock. It's not about being fancy, it's about not wasting your whole morning playing phone tag.

ross.tara25d ago

Wait, you were getting ghosted TWICE a day on a paper book? That's brutal, @jakewhite. The automatic reminder thing is such a simple fix for that. It really does just come down to what actually works for your day.