Hit 10,000 service tickets processed and nobody blinked

I mean, I've been at this call center for a big telecom company for like 7 years now, and last Tuesday I hit 10,000 tickets processed on my personal log. My manager just said 'good job' in a team chat and moved on, which is fine, but I remember when hitting 1,000 got you a $50 gift card and a shoutout in the monthly newsletter. This time I didn't even get a ping from HR or anything, just a number on a screen. Has anyone else hit a random milestone that used to mean something but now feels completely invisible?

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mark_ward2d ago

Milestones like that hit different when nobody else tracks them. Your 10k is a personal win, but the system only cares about next month’s queue. Same thing happened when I crossed 5k repairs, just another line on a spreadsheet. The $50 gift cards died after the first year here too. Numbers lose their shine when the only one watching is you.

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