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I thought the 'file an FCC complaint' advice was internet nonsense, then Comcast knocked $60 off my bill in 4 days
Every forum post said to skip the phone reps and file a complaint with the FCC, and I figured nothing would come of it since I live in a small town in Ohio. Filed on a Tuesday, got a call from a real person at Comcast corporate on Friday who cut my $140 bill to $80 and tossed in a free speed bump. Has anyone else actually gotten a callback from that, or did I just get lucky?
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angelarivera6d ago
Four days from a Tuesday filing to a Friday call is wildly fast for a company that usually puts you on hold for 45 minutes.
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