A repeat client pressured me to certify a repaired shutter as 'like new'.

I believe in transparency, so I noted the prior issue on the invoice.

4 comments

4 Comments

Honesty builds way more trust in the long run.

finleyl391mo agoMost Upvoted

My friend's contractor owned up to a mistake and got more jobs from it.

Tbh, owning up saves your reputation every time.

Own up, but that's not the same as taking blame.