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A customer made me redo a seam and I finally get why
Last month I finished a bedroom install in Denver and the homeowner pointed out a seam I thought was fine. She said it was too visible and asked me to pull it up. I was annoyed but did it, and after I tucked it tighter and used the roller more it was way better. Now I spend way more time on seams before glue sets, has anyone else had a client teach them something like that?
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the_paul15d ago
Three weeks ago I had to rehang a door because the gap was uneven by maybe a sixteenth of an inch and the customer pointed it out. I just about lost it but he was right, it bugged me every time I walked past it after I fixed it. That's when I noticed the same thing happens with my coffee maker at home, I use a different grind size now because someone told me my coffee tasted bitter. @price.ray knows what I'm talking about, he said his wife made him redo a cabinet pull and now he checks alignment on everything. It's like once someone shows you the tiny flaw, you can't unsee it and suddenly you see it everywhere.
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evahenderson14d ago
Always figured I was a decent enough installer. That changed about four years ago when a customer asked me to re-tuck a seam on some vinyl plank flooring. I told her it was within normal tolerances and she just looked at me and said normal isn't the same as good. I pulled it up and sure enough, there was a tiny gap I'd missed. Now I run my fingernail across every seam before I even finish rolling it. It's like that customer taught me to see things I was just ignoring before.
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