My bank froze my account for 3 days because a digital payment looked 'odd'.

4 comments

4 Comments

Yeah, that's the worst. Call them and ask to speak to the fraud department directly, they can usually unfreeze it faster than the regular customer service line.

blake79225d ago

Wait, 47 minutes on hold with the fraud line itself? That's a special kind of torture.

smith.nancy26d ago

My bank's fraud line once had me on hold for 47 minutes. That direct number can be just as swamped as general support. It feels like there's no good option when your card gets locked.

emeryc2125d ago

My bank once flagged a coffee purchase in my own town as fraud.