Serious question, my sublet key snapped in the lock at 11pm in Brooklyn and my landlord actually picked up

Mary Sanchez · 2026-10-20T05:00:05.330777+00:00

Last Tuesday my key snapped clean off in the front door lock of my sublet in Brooklyn around 11pm, and I stood there on the stoop with half a key in my hand. I called my landlord expecting voicemail like every other time, but he picked up on the second ring and said he'd be there in 20 minutes. He showed up with a drill, got the broken piece out, and swapped the whole lock for a new one, then handed me two fresh keys and didn't charge me a dime. I know that's a low bar but after my last place in Queens where a leaky sink took 3 weeks, this felt like winning the lottery. Has anyone else had a landlord actually come through like that, or did I just get lucky once?

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Serious question, my sublet key snapped in the lock at 11pm in Brooklyn and my landlord actually picked up | City Living Regrets - Free To Speak