Loading…
27
A client in Tulsa told me my invoices were too clean, and they were right
I always kept my parts and labor line items separate, figured that looked more professional. He said he couldn't tell what he was paying for without a story, so now I group everything into one flat rate per job, and he pays faster than ever. Has anyone else had to dumb down their paperwork to make clients happy?
1 comments
Log in to join the discussion
Log In1 Comment
jadej5025d ago
Man, that hits close to home. I had a regular who used to nitpick every line item until I started bundling the whole job into one price, and suddenly he stopped questioning everything. It’s wild how clients read “parts” and “labor” as two chances to argue, but a flat number just feels like a deal to them. You’re not dumbing it down, you’re speaking their language. If it gets you paid faster, that’s a win in my book.
1