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Had a client in Sacramento argue that a full OS reinstall is always the first step for any slowdown.
They insisted it was 'the only way to be sure' after a bad experience with a virus 5 years ago. I had to explain that running a malware scan and checking task manager first saves hours. How do you handle clients with fixed, outdated repair ideas?
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paulw532mo ago
That "only way to be sure" mindset, how do you even start to change it?
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nathan1002mo ago
What makes you think that mindset is a problem?
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gibson.morgan2mo ago
Look at how many people in history got things done without being totally sure first. Calling it a problem feels like a big overreaction. Most of the time, that kind of thinking just means someone wants to do a job right. It's not a flaw that needs fixing.
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