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That older client who taught me about scalp massage as a tool
Had a regular last month, she's 74 and barely has any hair left from chemo, but she asked me to do a slow scalp massage with jojoba oil before her cut. She said it was the first time in months she felt like someone touched her head without fear, and honestly it changed how I approach every appointment now. Anyone else have a client who shifted their perspective on a basic service?
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smith.nancy21d ago
That little kindness probably meant more than any haircut ever could.
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