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My credit monitoring service failed to alert me about a $15 late payment
Honestly, I thought I had autopay set up on my utility bill, but last month I missed a $15 payment by two days. My credit monitoring service, which I pay $20 a month for, didn't send me any alert until 3 weeks later when my score dropped 40 points. I called the utility company and they agreed to remove the late mark as a goodwill gesture since it was my first miss in 5 years. Has anyone else had a monitoring service fail to catch something small but important like that?
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sean85413d ago
One thing though, credit karma actually caught that for you after the fact, not before it happened, right? The free services usually pull data once a month, so they're just as slow as paid ones when it comes to real-time alerts. Might be worth checking if your monitoring service even promises instant alerts on small amounts, because a lot of them don't flag anything under $50.
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john_fisher13d ago
yeah that kinda defeats the whole point of paying for monitoring innit? if they cant catch a small missed payment what are they even good for. credit karma free version caught a similar thing for me once fwiw.
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