susan_adams•2mo ago

I paid $80 for a 'premium' password manager that just locked me out of my own accounts.

4 comments

4 Comments

king.eric2mo ago

Seriously, eighty bucks for that?

nathan1002mo ago

Did you check if there's an emergency recovery key or code you saved when you set it up? That's usually the only way back in without the master password.

grant4782mo ago

Ugh, that's the worst. Did you save that key to a file somewhere, or maybe print it? I've lost mine before and it's a huge pain.

claire8722mo ago

Wait, is losing a password key really that big of a deal now? Most stuff has a "forgot password" link, @grant478. I feel like people make this sound way more scary than it is. What are you even locked out of that doesn't have a simple reset option?