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The fitness app refund that flipped my stance on data deletion
I used to think companies should keep my workout data forever, even after I canceled. Last month I asked a running app to wipe my 2 years of pace history and they fought me for 11 days, then sent a PDF of everything they still had. That showed me retention isn't about my benefit, it's about their liability and ad targeting. If they can't prove why they need my GPS routes from 2022, they shouldn't hold them. Now I read every deletion policy before signing up, and I check for state laws like CCPA that give you real teeth. Has anyone else gotten a company to fully erase old data, or do they always stall?
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