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Rant: The new parking app downtown just ate my $8 and the help line is a joke
Honestly, I tried to park near Campus Martius yesterday to meet a client. I paid for two hours on the app, but it kept running and charged me for three. I called the help number, and after 20 minutes on hold, a robot just told me to email support. Has anyone else had this happen and actually gotten their money back?
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kimfisher5d ago
Tell me about it, that app is basically a digital mugger. I emailed them about a double charge last month and got a form letter back that basically said "lol no". @felix414 is right, it just vanishes into the void.
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felix4145d ago
Ugh, that's so typical. Did you ever send that email, or is it just lost in the void now?
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