Question about the real cost of those 'smart' elevator systems

I was reading a report from the National Elevator Industry Inc. last week, and a number jumped out at me. It said the average annual maintenance cost for a new 'smart' elevator with full IoT monitoring is about 40% higher than for a standard unit. I've been installing the Kone DX system for a building downtown, and I gotta say, I think the extra cost is a tough sell. The building manager showed me the dashboard, and half the alerts were for stuff like 'door cycle time slightly above average' that didn't need a service call. We're adding complexity and price for data that often just creates more work, not less. In my view, a well-maintained standard elevator with a solid quarterly check is more reliable and cheaper in the long run. Has anyone else run the numbers on their buildings and found the smart features aren't paying off?

3 comments

3 Comments

samflores9d ago

Seriously, my buddy's building got billed for a false sensor alert last month.

lily579d agoTop Commenter

Is this just how everything works now?

max2239d ago

Yeah, my friend's apartment had a water leak sensor go off in an empty unit. The fire department showed up, broke the door down, and the building sent her a bill for like two grand for the false alarm and the door. All because some cheap sensor got set off by dust or something.