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Unpopular opinion: I think those 'smart' elevator diagnostic tablets are a waste of money for most of us.
My shop bought one of those fancy branded tablets with the special software two years ago. It cost us over $2,500. The sales guy made it sound like it would cut our fault-finding time in half. In real use, it's slow, the interface is clunky, and half the time I can diagnose the issue faster with a multimeter and my own experience. It sits in the truck now. I feel like it's just a shiny toy that looks good to building managers but doesn't actually help get the job done better. Has anyone else found a real, practical use for these things, or did you also get sold a bill of goods?
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logan_mitchell3mo ago
Yeah, that "shiny toy" part hits home. Ours is just a really expensive paperweight now.
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joelburns3mo ago
Look, that's a fair point about the old multimeter. But honestly, that tablet saved our butts on a weird intermittent fault last month. The controller logs showed a voltage dip happening at random times over three days. We never would have caught that pattern manually. It's not for every call, but for those ghost problems, having that data history can be the difference between a callback and a real fix.
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smith.parker1mo ago
Read an article that said these tools are best for tricky problems, not everyday fixes. @joelburns has a point about catching those weird random faults you'd miss otherwise. Guess it depends on what kind of work you do most days.
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