Heard a customer at the market say they 'just order from the app' now

I was grabbing coffee before opening the shop and overheard a woman tell her friend she hasn't been inside a flower store in years because an app is easier. It got me thinking about how much of our connection with people we've lost to screens. Do you find ways to bring that personal touch back for online orders, like a handwritten note?

3 comments

3 Comments

aaron_mitchell26d agoMost Upvoted

What's next, sending a hug through the mail?

paulw5326d ago

Japan actually has a service that mails hugs.

charles12226d ago

Worry about losing the human touch. A handwritten note is a good start, but @aaron_mitchell is right to question where it ends. We might just end up mailing feelings instead of sharing them.