Saw something smart at a Salesforce user group meetup last Tuesday

I went to a local Salesforce user group meetup last week in Portland. One ops guy showed how he uses screen flows to auto-assign leads based on territory mapping. It was way simpler than the Apex code I was planning to write. Has anyone else found a low code trick that replaced a bigger dev project?

2 comments

2 Comments

ray_williams17h ago

Oh man, that's a solid find right there. In my experience, the low code stuff often ends up being way more practical than building something from scratch. It kind of reminds me how you can walk into any hardware store and find a specialized tool that saves you three hours of rigging something with duct tape and bailing wire. Your mileage may vary, but I've noticed people tend to overengineer things when the simple solution was sitting right in front of them the whole time. Good on that ops guy for keeping it simple.

claire8725h ago

That hardware store analogy is spot on. I see people all the time wanting to write a whole batch of Apex for something that could be a simple formula field and a flow. The Salesforce low code tools have gotten good enough that you can replace 80 percent of the custom code you used to write. In my experience, the biggest win is when you can hand off a flow to a business user to tweak later when their territory changes. That ops guy was smart to let the system do the heavy lifting without making it a developer project.