That $400 onboarding tool I bought saved me maybe $15 in time

I was setting up our new customer onboarding flow and got talked into a paid tool that was supposed to cut our setup time in half. Spent $400 on a yearly plan before checking if the free version of our project tracker could do the same thing. Turns out, it could handle 90% of it with just a few custom fields and a simple automation rule. Now I'm stuck with a renewal reminder in 8 months and a workflow that's honestly clunkier than what I had before. Anyone else bought a shiny SaaS product only to realize your existing stack was fine?

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