Warning: I set up our billing alerts all wrong for 8 months

I was setting a Slack reminder for our renewal dates and noticed we had 14 customers on the Starter plan who were quietly over their seat limit, some by 6 or 7 seats. Our usage alerts were set to fire at 100% of the plan cap instead of 80%, so by the time anyone saw a flag, the account was already a month behind on upgrades. I pulled the report in ChartMogul and we had left about $4,200 on the table since January. Curious what threshold other ops folks use for seat and usage alerts on tiered plans.

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